The Office of the Independent Police Monitor (IPM) is an independent civilian police oversight agency created in August of 2008. Our goal is to improve police services to the community, citizen trust in the NOPD, and officer safety and working conditions. We do so by bringing accountability to the police department through independently observing the complaint investigation process; by brining transparency to the department by increasing access to public information about NOPD; and by insuring that departmental discipline, personnel practices, and policing practices are fair to both citizens and individual officers.
City Information Hotline: at 504-658-2299 from a local landline -
the 311 phone reporting system that handled city issues and problems has been dissolved.
Effective immediately, please call 658-2299 and follow the prompts:
Press #1 for Public Works (potholes, clogged drains, missing street signs and traffic signal outages)
Press #2 for Housing / Code Enforcement (status of a hearing, report a blighted structure)
Press #3 for Environmental Health (vacant lot with high grass)
Press #4 for Department of Revenue (property tax, sales tax, occupational license, sanitation fee removal)
Press #5 for Parks & Parkways (City tree trim request or downed trees)
Press #6 for Emergency Preparedness (house elevation, hazardous mitigation, city assisted evacuation plan, Dept of Homeland Security)moreless
Find your assessor's contact information here. To appeal your assessment you should contact your assessor in person or by phone. All assessors are located in City Hall, 1300 Perdido Street, Room 4E01. Algiers residents must go to the Algiers Courthouse annex where the 5th District Assessor is located.
An emergency bus service designed to transport displaced New Orleans-area residents with no transportation from Baton Rouge to New Orleans and back for jobs, job searches, and similar recovery efforts. The bus service costs $5 each way. moreless
The LASPCA offers affordable veterinary services including low-cost spaying and neutering, vaccinations and affordable microchipping. Everyone is eligible for this low cost option and no voucher is required. For affordable spay/neuter, vaccination and microchipping for your pets contact the LASPCA at 504-368-5191 ext. 141 to schedule an appointment. Households currently receiving federal or state assistance and citizens over 65 also qualify for reduced fees. To schedule an appointment or for more information call 504-368-5191 ext. 141 or visit www.la-spca.org
The LASPCA also provides animal control services in New Orleans. Call (504) 368-5191, e-mail firstname.lastname@example.org or visit the website. For stray animal collection in Orleans Parish, rescue of injured animals or criminal-related offenses toward animals, select ext. 100; lost-and-found and adoptions, ext. 150; humane education, ext. 154; volunteer programs, ext. 142; spay and neuter services, ext. 141; and obedience training, ext. 154.moreless
The Jefferson Parish Animal Shelter Department operates the two parish animal shelters at #1 Humane Way in East Jefferson and 1869 Ames Blvd. in Marrero. The shelters hold lost animals for-owners-to reclaim adopt out homeless animals to new owners and quarantine dogs and cats that have bitten. In addition the shelter investigates complaints of cruelty or neglect of animals. The shelters accept all animals turned over to them. Hours of operation and more information can be obtained by calling the East Bank shelter at 736-6111 or the West Bank shelter at 349-5111.moreless
The St. Bernard Parish Animal Control Center offers field services and shelter-based services including stray animal pickups, cruelty investigation, adoptions, education, and more. The center is located at 115 Agriculture Road, Chalmette, LA 70043. Call 504 278-1535 for information.moreless
Owners of properties being gutted, repaired, or constructed are now responsible for debris disposal. Debris can no longer be placed curbside for pickup.
Construction debris may be dropped off for a fee at the Gentilly C&D Landfill, 1200 Almonaster Blvd., and at the Highway 90 C&D Landfill, 5000 Highway 90 in Avondale, LA. Garbage and other waste can be disposed at the River Birch Landfill, 2000 South Kenner Road in Avondale, LA moreless
The Recycling Information center on the City's website. The Frequently Asked Questions are particularly useful. You can also sign up to get your recycling bin on this site. Also you can find information about the drop-off center.moreless
Find trash collection information, including your collection service provider, from the Sanitation Department on the City's website. For disposal of refrigerators, furniture, and other bulky waste you must contact your collection service provider directly to arrange for pickup.
Phoenix Recycling offers curbside recycling twice a month for a fee of $15. The service is available in Orleans and Jefferson Parish. For more information and to sign up, call 504-914-0739, e-mail email@example.com, or visit the website.
SDT Waste is beginning a weekly recycling program. Any area of the city can be included in the recycling program if at least 500 people in the area sign up. Visit the website for more information and to sign up for the program. moreless
The Green Project, located in New Orleans, recycles building components, materials, and paints, along with occasional supplies, furniture, appliances, or garden items. Visit the Green Project for low-cost building materials, or donate your materials for re-use. moreless
To report a blighted property in New Orleans call 311 from a land line or call the Code Enforcement Department at (504) 658-4300. The Code Enforcement section of the City Hall website includes information on blight and code enforcement procedures.moreless
This New Orleans Redevelopment Authority online mapping service allows residents to search for images and data on blighted New Orleans properties. The online map provides constantly updated information on blighted properties in all stages of adjudication, expropriation or sale by The Road Home program, the city and NORA, a state-chartered neighborhood revitalization agency. Users can search by address, neighborhood or by a property’s legal status. moreless