Indepenent Police Monitor

The Office of the Independent Police Monitor (IPM) is an independent civilian police oversight agency created in August of 2008. Our goal is to improve police services to the community, citizen trust in the NOPD, and officer safety and working conditions. We do so by bringing accountability to the police department through independently observing the complaint investigation process; by bringing transparency to the department by increasing access to public information about NOPD; and by insuring that departmental discipline, personnel practices, and policing practices are fair to both citizens and individual officers.

Website: – Click on the “Police Monitor” Link.


Twitter: or @nolaipm

Phone: Main Number is 504-681-3223 Complaint Hotline is 504-681-3217
Walk -in: 525 St. Charles Avenue
We can also make arrangements to meet complainants elsewhere. IF more comfortable, people can make complaints with our community partners:

Safe Streets/Strong Communities 504-522-3949 1600 Oretha Castle Halley Blvd
Women with a Vision 504-301-0428 215 North Jefferson Davis PKWY
Catholic Charities Hispanic Apostolate (504) 310-8766 2809 Harvard Ave, Metairie
PIB Can be reached at 504-658-6100 1118 N Rocheblave. They are now open to 8 pm and have a 24 hour hotline to record complaints as well.