COMMUNITY

 Local Services 

Second Harvest Food Bankimage

Second Harvest provides food to 582 partners and programs across 23 parishes. moreOne in six households in Louisiana is at risk of hunger.Across our state and region, the rising cost of food, housing, and utilities, coupled with high unemployment and low-wage jobs have increased the need for emergency food assistance. less

City of New Orleans Property Viewerimage

Created and maintained by the City of New Orleans, the Property Viewer allows the user to see the status of individual properties and areas from a zoning, historic district and other perspectives as well as boundaries of those same demographics.

Magnolia Community Servicesimage

Founded in 1935, Magnolia Community Services provides support to adults with intellectual and developmental disabilities. moreThey offer support and services in twenty group homes throughout Louisiana, supported community living, vocational/day habilitation and wellness programs, and supported employment. less

Teaching Responsible Earth Education (T.R.E.E.)

TREE serves children and adults with life science education programming held in an Outdoor Classroom (Jean Lafitte National Park and the  piney woods of Saint Tammany).

Young Artists, Young Aspirationsimage

YAYA’s mission is to empower creative young people to become successful adults. moreWe provide educational experiences in the arts and entrepreneurship to New Orleans-area children and youth, fostering and supporting their individual ambitions. less

311 Information and Assistance in New Orleansimage

From streetlight outages  to pothole problems and blight complaints, New Orleans  can call 311 and get assistance. moreFrom outside the City of New Orleans, callers simply dial 504-658-2299.Agents are ready to take your calls Monday through Friday between 8 am and 5 pm.A large number of frequently answered questions have been collected and warehoused jointly with departmental experts and by information from other shared databases is available to 311 operators.On average, NOLA 311 resolves 70% of calls without transfer, Service Request, or follow-up. less

NOVAC – the New Orleans Video Access Centerimage

NOVAC provides independent filmmakers and aspiring film students with low-cost media training, educational programming, and networking events designed to help you create and develop a film career. moreAfter 40+ years of operation, NOVAC is the longest continuously running media-arts 501(c)(3) nonprofit in the Southeastern US.We have a mission to cultivate a sustainable film community by providing access to resources, education and locally generated content.NOVAC accomplishes this mission through education, career development, community outreach, independent productions, and special events.  less

NOLA Green Mapimage

GreenMap helps you find locally grown food in grocery stores, farmers markets, and community co-ops. moreCheck out the New Orleans map to find local gardens and where their goods are sold. less

RTA Interactive Route Mapimage

The RTA has several tools to help make better use of the transit system. moreThis includes trip planning, schedules and Google Maps integrated route maps. less

LASPCA Trap-Neuter-Return Programimage

Through aggressive spay and neuter, the Louisiana SPCA will reduce the feral cat population in Algiers significantly over the next two years.

LASPCA Trap-Neuter-Return Programimage

Trap-Neuter-Return is the recognized as one of the only ways to humanely control feral cat populations.

New Orleans Inspector Generalimage

The Office of the Independent Police Monitor (IPM) is an independent civilian police oversight agency created in August of 2008. moreOur goal is to improve police services to the community, citizen trust in the NOPD, and officer safety and working conditions.We do so by bringing accountability to the police department through independently observing the complaint investigation process; by brining transparency to the department by increasing access to public information about NOPD; and by insuring that departmental discipline, personnel practices, and policing practices are fair to both citizens and individual officers. less

Watch City Council Meetings Live Onlineimage

The New Orleans City Council offers free, real-time videos of council meetings as well as a searchable archive of prior meetings and a separate video feed for live emergency broadcasts from City Hall.

LaTrac Database Tracks State Spendingimage

This database provides information on state spending from consulting contracts to agency chief salaries&#46

504Wardimage

504Ward aims to encourage young people to stay in New Orleans and work to improve it. moreThe 504Ward website features resources, events, and opportunities for young entrepreneurs in the city. less


Libraries & Archives

Times Picayune Historical Archivesimage

The Times Picayune Archives going back through the 1800s.

Maps and georgraphical materials for New Orleans and surrounding areaimage

This site has links to most of the important maps of pre-1900s New Orleans and surrounding areas. moreGreat resource for some hard to find information. less

New Orleans Public Libraryimage

The New Orleans Public Library System site. more Learn about services, hours, locations and more. less


Litter, Blight, and Other Public Nuisances

City of New Orleans Streetlights Divisionimage

The Streetlights division of the Public Works departments handles reports of streetlights that are out. moreCall 504-658-8080 or see link below. less

City of New Orleans Code Enforcementimage

A resource that provides code enforcement information for the city of New Orleans.

New Orleans Code Enforcement Handbook (.pdf)image

The Office of Recovery & Development Administration’s Housing Code Enforcement Handbook outlines the City’s homeowner maintenance requirements and code enforcement process.

NORA Blighted Property Searchimage

This New Orleans Redevelopment Authority online mapping service allows residents to search for images and data on blighted New Orleans properties. moreThe online map provides constantly updated information on blighted properties in all stages of adjudication, expropriation or sale by The Road Home program, the city and NORA, a state-chartered neighborhood revitalization agency.Users can search by address, neighborhood or by a property’s legal status. less

Report Littering/Dumping in New Orleans

Call the Sanitation Department at 504-658-3800.

Report Blight in New Orleansimage

To report a blighted property in New Orleans call 311 from a land line or call the Code Enforcement Department at (504) 658-4300. moreThe Code Enforcement section of the City Hall website includes information on blight and code enforcement procedures. less

Debris Along State Highways

To report debris along state highways, call the state Department of Transportation and Development at (985) 375-0100.

Graffiti Hotline

To report graffiti, call 504-486-9694 and leave the location.

Jefferson Parish Blighted Property Hotline

Call 504-736-8380 to report blight in Jefferson Parish.

New Orleans Quality of Life Officers

District Phone Officer
1st 658-6010 main
2nd 658-6020 Officer Edgar Staehle
3rd 658-6030 Officer Patrick Smith
4th 658-6040 Officer Chetley Ballex
5th 658-6050 Officer Spencer
6th 658-6060 Officer Joseph Joia
7th 658-6070 main
8th 658-6080 Officer Colin Munster

Report Littering or Dumping

Call the state’s toll-free hotline to report litter, 1-888-LITRBUG (1-888-548-7284).


Permits

New Orleans City Municipal Code Lookup Toolimage

This online tool, maintained with coordination between the city and MuniCode, allows anyone to look up what the Home Rule Charter and Municipal Code of the City of New Orleans current is.

Film New Orleansimage

This site, run by the Mayor’s Office of the City of New Orleans, informs productions that wish to film in New Orleans on the processes, options and process for doing so.

New Orleans One Stop for Permits and Licensesimage

The City of New Orleans’ One Stop Shop you can get information on all permits, licenses, and City Planning Commission actions have been brought into single place. moreWhether you are looking to build a house or repair one, start a business or renew a business license, host a special event or sell at one, this is your one place to start. less

St. Bernard Parish Permitsimage

Click the link for St&#46 Bernard permitting information or call (504) 278-4310&#46

St. Tammany Parish Building Permitsimage

Department of Permits & Regulatory:
21490 Koop Drive
Mandeville, LA 70471
Phone: 985-898-2574

Slidell Office:
61134 Military Road Slidell
Slidell, LA 70458
Phone: 985-646-4166

Jefferson Parish Building Permitsimage

East Bank
1221 Elmwood Pk. moreBlvd., Suite 101
Harahan, LA 70123
8:00 a.m.to 4:00 p.m.
Commercial: 736-6959
Residential: 736-6957

West Bank
400 Maple Street
Harvey, LA 70058
8:00a.m.to 4:00 p.m.
Commercial: 364-3658
Residential: 364-3512
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Orleans Parish Building Permitsimage

Safety & Permits-City Hall
1300 Perdido Street, Room 7E07
New Orleans, LA 70112
(504) 658-7130


Police and Fire

Towing and Parking 101 for New Orleansimage

The City’s Department of Public Works/Parking Division handles towing of vehicles. more If you need a car towed (e.g., blocking your driveway) call 504-658-8100. If you think your car was towed by the city, call (504) 658-8284 or (504) 658-8285. These are available 24-hours a day. less

Independant Police Monitorimage

The Independent Police Monitor helps make sure that public complaints about the NOPD are investigated and to do statistical analysis to help improve service.

Washington Parish Sheriff's Officeimage

Terrebonne Parish Sheriff's Officeimage

Tangipahoa Parish Sheriff's Officeimage

St. Charles Parish Sheriff's Officeimage

Livingston Parish Sheriff's Officeimage

225-686-2241

Lafourche Parish Sheriff's Officeimage

Calcasieu Parish Police Juryimage

St. Bernard Parish Sheriff's Departmentimage

504-271-2504

St. Bernard Parish Fire Departmentimage

504-278-4275

NOPD Press Releasesimage

Read press releases from the NOPD covering investigations and other security issues.

New Orleans Police Departmentimage

The New Orleans Police Department and District Maps

Jefferson Parish Police Departmentimage

Plaquemines Parish Sheriff's Officeimage

985-564-2525

St. Tammany Parish Fireimage

St. Tammany Parish Sheriff's Officeimage

985-809-8200

New Orleans Quality of Life Officers

District Phone Officer
1st 658-6010 main
2nd 658-6020 Officer Edgar Staehle
3rd 658-6030 Officer Patrick Smith
4th 658-6040 Officer Chetley Ballex
5th 658-6050 Officer Spencer
6th 658-6060 Officer Joseph Joia
7th 658-6070 main
8th 658-6080 Officer Colin Munster


Transportation

Bike & Pedestrian Safety Advisory Committee added to City Councilimage

The New Orleans City Council voted unanimously today to establish a Pedestrian and Bicycle Safety Advisory Committee, as proposed by Transportation and Airport Committee chairman Jared Brossett. moreThe committee will provide recommendations to the council pertaining to transportation safety concerns in accordance with the Vision Zero policy the council adopted in October 2014. less

Stolen Bikes NOLAimage

New Orleans is fighting back against bike theft with this organized Facebook group that works to identify, report, and recover stolen bikes.

NOLA RoadWorkimage

RoadWork is an interactive map that shows planned, in progress, and completed infrastructure products. moreThe map is updated monthly.You can sort by funding source to see which local agency is the source of your commuter woes. less

RTA Interactive Route Mapimage

The RTA has several tools to help make better use of the transit system. moreThis includes trip planning, schedules and Google Maps integrated route maps. less

City of New Orleans Sidewalk Regulationsimage

Quote: “The Department of Public Works has determined that the repair of sidewalks is the respnsiblity of the adjacent property owner. moreYou may contact them at (504) 658-8000.” less

LPSC Taxi Rules and Proposed Passenger Bill of Rightsimage

New Orleans Taxi Complaintsimage

The New Orleans Ground Transportation Bureau (formerly the Taxicab Bureau) has a complaint form and hotline. moreCall 504-658-7189 or 888-908-4869 or visit the site link. less

Rideshare Website – Regional Planning Commissionimage

The Rideshare Website helps connect commuters with each other to carpool.

Where Ya Rackimage

Having recently installed their 100th bike rack, Where Ya’ Rack is a project of the Young Leadership Council to help spread bike racks all around New Orleans.

Louis Armstrong International Airportimage

900 Airline Drive
Kenner, LA 70062
(504) 464-0831

New Orleans Street Repairsimage

This site provides residents a way to search and view planned and in-progress street repairs around the city.

Cabs and Transportation Servicesimage

Nola&#46com’s listing of cab companies and other transportation services.

Greyhound Busimage

New Orleans Greyhound Station
1001 Loyola Avenue
New Orleans, LA 70113
504-525-6075

Drivers License Informationimage

Renew your drivers license online or call the Louisiana DMV at 1-877-368-5463.

RTAimage

Information on the RTA bus and streetcars in New Orleans

LA Swiftimage

An emergency bus service designed to transport displaced New Orleans-area residents with no transportation from Baton Rouge to New Orleans and back for jobs, job searches, and similar recovery efforts. moreThe bus service costs $5 each way. less


Trash, Dumping and Recycling

Recycling Schedule for the City of New Orleansimage

Link on the Times Picayune of recycling locations and dates for weekly pickup.

Recycling Information for City of New Orleansimage

The Recycling Information center on the City’s website. moreThe Frequently Asked Questions are particularly useful.You can also sign up to get your recycling bin on this site.Also you can find information about the drop-off center. less

Jefferson Parish Sanitation and Debris Servicesimage

Jefferson Parish’s Department of Environmental Affairs handles garbage and debris pickup throughout the parish.

Free Recycling Pickup

Lab Recycling is offering free recycling pickup (paper and electronics only) for the New Orleans area. moreA one-time $10 fee covers bin delivery.Pickup is once every two weeks.To sign up, email rlabrano@cox.net with your name, address, and phone number. less

SDT Waste Recycling Program Sign-Upimage

SDT Waste is beginning a weekly recycling program. moreAny area of the city can be included in the recycling program if at least 500 people in the area sign up&#46 Visit the website for more information and to sign up for the program&#46 less

New Orleans Curbside Recycling Surveyimage

The City of New Orleans is taking a survey to determine interest in curbside recycling&#46 Click the link to take the survey online.

Phoenix Recycling – Curbside Recycling Service in New Orleansimage

Phoenix Recycling offers curbside recycling twice a month for a fee of $15. moreThe service is available in Orleans and Jefferson Parish.For more information and to sign up, call 504-914-0739, e-mail phoenix.recycling@gmail.com, or visit the website. less

New Orleans Trash Collection Days (.pdf)image

Download this &#46pdf for New Orleans’ two-day collection schedule.
For more information on collection in your area call the collector directly:

In Algiers, Uptown, Central City and parts of Mid-City:
Richard’s Disposal Customer Service Center
504-241-2142
www.richardsdisposal.com

In areas north of Esplanade and City Park avenues, and into eastern New Orleans:
Metro Disposal Customer Service Center
504-520-8331
www.metrodisposalservice.com

In the French Quarter, Warehouse District, Central Business District, Frenchman Street between Decatur and Royal streets:
SDT Waste & Debris Customer Service Center
504-944-2177
www.sdtwasteanddebris.com

Complaints can be directed to the city’s information line by dialing 311.

Register for New Garbage Cans in New Orleansimage

Fill out this online for to register for a new trash cart for the City of New Orleans

Recycling in New Orleans (.pdf)image

Download this directory to find out where you can recycle in the New Orleans area&#46

The Green Projectimage

The Green Project, located in New Orleans, recycles building components, materials, and paints, along with occasional supplies, furniture, appliances, or garden items. Visit the Green Project for low-cost building materials, or donate your materials for re-use.

St. Tammany Parish Debris Pickup

Call the debris hotline:
(985) 898-2323, weekdays from 8 am to 4:30 pm.
For debris along state highways, call the state Department of Transportation and Development at (985) 375-0100

Jefferson Parish Debris Pickup

Call CERES Environmental
(985) 359-3017 or
Toll free (888) 376-2220 or
Email ceres@rtconline&#46com

Orleans Parish Debris Disposalimage

Owners of properties being gutted, repaired, or constructed are now responsible for debris disposal&#46 Debris can no longer be placed curbside for pickupmore

Construction debris may be dropped off for a fee at the Gentilly C&D Landfill, 1200 Almonaster Blvd., and at the Highway 90 C&D Landfill, 5000 Highway 90 in Avondale, LA.Garbage and other waste can be disposed at the River Birch Landfill, 2000 South Kenner Road in Avondale, LA less

New Orleans Garbage Collection Informationimage

Find trash collection information, including your collection service provider, from the Sanitation Department on the City’s website&#46 For disposal of refrigerators, furniture, and other bulky waste you must contact your collection service provider directly to arrange for pickup&#46


Utility Companies

Sewer & Water Board Water Quality Reportsimage

Yearly reports on the quality of water in the New Orleans Sewer & Water System.

Cox Cable Renewal Surveyimage

The City Council’s office has asked for public input on the continuation of the exclusivity agreement on Cable services in New Orleans.

Track Entergy Power Outagesimage

Entergy Corp&#46 has posted a map of utility interruptions online. moreChoose your service area to see a map that will show where outages are, how many households are affected, how long the power has been out and how soon it’s expected to be restored. less

Entergy Complaint and Dispute Resolution Process (.pdf)image

Entergy New Orleans customers with complaints about their electric and gas service or the accuracy of their bills will no longer have to seek satisfaction from the company alone. moreUnder a process approved by the City Council, residential and commercial customers are now able to have an independent third-party arbitrator hear disputes that can’t be resolved between consumers and the company’s customer service representatives.

The complaints will be handled by Louisiana Mediation and Arbitration Inc.which will determine whether a particular complaint is eligible for arbitration as well as hold hearings and issue rulings.

Download this .pdf for information on filing a complaint with Entergy or call the City Council Utilities Regulatory Office at 504-658-1110 for more info. less

Cleco

(800) 622-6537

Cox Cableimage

(504) 304-8444 or (888) 822-5151.

Jefferson Parish Water Departmentimage

This section of the Jefferson Parish website contains updates from the Water Department. more
To speak with someone at the department call 736-6060 on the Eastbank or 349-5060 on the Westbank. less

BellSouthimage

Call 1-866-620-6000

Atmos Energyimage

Call 1-888-286-6700

Entergyimage

Call 1-800-ENTERGY

New Orleans Sewerage and Water Boardimage

Call 504-529-2837