311 Information and Assistance in New Orleans
From streetlight outages to pothole problems and blight complaints, New Orleans can call 311 and get assistance. From outside the City of New Orleans, callers simply dial 504-658-2299. Agents are ready to take your calls Monday through Friday between 8 am and 5 pm. A large number of frequently answered questions have been collected and warehoused jointly with departmental experts and by information from other shared databases is available to 311 operators. On average, NOLA 311 resolves 70% of calls without transfer, Service Request, or follow-up.